Use the mobile app

The SignGlasses app runs on iPhone, iPad, and Android phones and tablets. It is for users. Other accounts see “Account not supported” and use SignGlasses in a browser.

Download the app and sign in

1. Download SignGlasses from the Apple App Store or the Google Play Store.
2. Open the app and select Sign in.
3. Sign in to your SignGlasses account.

The dashboard opens.

Find your sessions

The tabs at the bottom of the screen are Dashboard, Calendar, and Settings.

On the dashboard:

• Upcoming Events lists your next sessions. Select one to see its details and join it. See Use the mobile app in a session.
• Sessions to Review lists sessions you can rate. See Rate your experience.

To find a session by date, select Calendar, then select the calendar icon at the top right. Select a date to list your sessions from that date onward.

Settings

Select Settings at the bottom of the screen.

• Appearance: choose Device to match your phone or tablet, or Light or Dark.
• Session history: your past sessions.
• Support: opens this help center.
• Version: the version of the app. Have it ready when you contact support.
• Sign Out.

See a past session

1. Select Settings, then Session history.
2. Select the session.

The session details open. Below the session information, Transcript and Recordings show the transcript and the recordings when they are available.

Update the app

When a newer version is available, the app shows Update available. Select Update to open the app store, or Not now to update later.

If your version is too old, the app shows Update required instead. Select Update and install the new version before you continue.