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Reset your password

Get a password reset email from the sign-in page when you cannot sign in to SignGlasses.

Request a reset email

  1. Go to signglasses.com and select Sign in at the top right. On a phone or a narrow window, open the menu at the top right first; Sign in is at the bottom of it.
  2. Enter your email address and select Continue with email.
  3. Select Forgot your password?
  4. Select Send reset instructions.

SignGlasses emails you a message with the subject “Reset your password”. If you do not see it, check your spam folder.

Set a new password

  1. Open the email and select Reset Password.
  2. Choose your new password on the page that opens.

If the email does not arrive

A reset email is only sent to an account that already has a password.

If you were invited to SignGlasses and never followed the link in your invitation email, your account has no password yet. The sign-in page still tells you to check your email, but no reset email is sent. Ask your administrator to resend your invitation, or contact support. The new invitation email has a Create my account link for setting your password.

For other problems with a reset, email techsupport@signglasses.com.

Change your password while signed in

  1. Select View profile at the bottom left of the screen.
  2. Open the Password tab and change your password there.