Cancel a session
Cancel one session, the rest of a repeating series, or many sessions at once.
Creating sessions without approval
If you can create sessions without approval, you can cancel upcoming sessions that you created and attend.
To cancel any other session, including one you requested, ask the person who scheduled it or your administrator.
Cancel one session
- Select Calendar in the sidebar.
- Select the session. A preview opens.
- Select Cancel Session.
- For a repeating session, choose This session or This and following sessions.
- Enter a Cancellation message.
- Select Confirm. To keep the session, select Nevermind.
The 24-hour rule
Important
A session cancelled less than 24 hours before its scheduled start is still billable. The confirmation box warns you each time this applies.
The session stays on your calendar with a line through it.
A session cancelled with more notice is removed.
Cancel several sessions at once
- Open Calendar and select List View at the top.
- Select the checkbox next to each session you want to cancel. To narrow the list first, use Date, Users, or Search, then use the checkbox at the top to select every session shown.
- Select Cancel at the top right.
- Enter a Cancellation message. The same message applies to every selected session.
- Select Confirm, or Nevermind to go back.
Checkboxes appear only on sessions you are allowed to cancel. Past sessions and sessions that are already cancelled do not have one.
Each affected person receives one email that covers all of their cancelled sessions. The 24-hour rule is applied to each session separately, so one bulk cancellation can include sessions that are billable and sessions that are not.
You can also open the list by selecting View All under Upcoming sessions on your dashboard. It shows only sessions you attend.