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    Technical requirements for practitioners

    The computer, browser, internet connection, headset, and workspace an interpreter or captioner needs to work on SignGlasses.

    Your setup must meet these requirements before you work sessions on SignGlasses. Many devices work. Anything that meets the requirements on this page should work well.

    Computer

    A laptop or tablet from 2017 or newer with:

    • A built-in camera.
    • Windows 8 or later, or macOS 10.10 or later.
    • At least 8 GB of RAM and a 64-bit processor with 2 or more cores.

    iPads are not compatible. Chromebooks gave a poor experience in testing. You can use a newer Chromebook, but if it does not perform well you will need to switch to a different device.

    Browser and internet

    • An up-to-date web browser.
    • An upload and download speed of at least 10 Mbps. You can test your speed at speedtest.net.
    • A wired Ethernet connection. This is required.

    To test your camera, microphone, speakers, and connection before a session, open Equipment check in the sidebar.

    Headset

    A wired headset is required. Choose one that is comfortable for long sessions.

    SignGlasses has tested these headsets and recommends them:

    • Sonitum Headset
    • Cyber Acoustics Stereo Headset
    • Logitech ClearChat Comfort USB Headset

    Requirements for your service

    Camera. Use a built-in or external webcam with a resolution of at least 720p. Tested webcams: Logitech C922 Pro Stream and Emeet C950 1080p webcam.

    Adaptors. You may need an adaptor to connect a camera or microphone. Adaptors differ, so check what your device supports before you choose one. Tested adaptors: Anker 5-in-1 USB-C Adaptor, Anker 7-in-1 USB-C Adaptor, and Dockteck 5-in-1 USB-C Multiport Adaptor.

    Room. Work from a private room, preferably one with a door that locks.

    Lighting and camera position.

    • Face your light source. Avoid windows or lights behind you.
    • Use soft, even lighting to reduce shadows.
    • Place the camera at eye level, focused on you.
    • If the camera does not stay in focus, turn off auto-focus in your camera or computer settings and set the focus manually.

    Background and clothing.

    • Use a neat, wrinkle-free background in a solid color. Blue is preferred.
    • Wear clothing that contrasts with the background.
    • Tested backdrops: Fancierstudio Collapsible 2 in 1 Green/Blue Screen Backdrop and Studio Essentials Pop-Up Background Kit.