View your users' transcripts
Open or download the transcript of any session your organization's users attended.
As an administrator, you can view the transcripts of your users’ captioned sessions. A transcript should be available to you and to the user within 24 hours of the end of the session.
Find the transcript
- Sign in to SignGlasses.
- Select Transcripts in the sidebar.
- Find the session in the list. Each row shows the session name and date, with the most recent sessions at the top.
- Select Download transcript for that session.
If the row says Processing, the transcript is not ready yet. If it says No transcript available, the session has no transcript.
Read the transcript
One of two things happens, depending on the transcript:
- The transcript opens in SignGlasses. Scroll to read it. If the user took notes in the session, the notes appear here too. To save a copy, select PDF at the top right of your screen.
- The transcript downloads to your device. Find it in your files and open it.